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About Us

New Zealand Guided Tours:   Blog | Reviews | FAQ's | Why Choose Us? | Meet Our Guides | Contact Us

We Make Your New Zealand Holiday Dreams Come True

New Zealand Guided Tours offers the country’s best range of guided tour packages. Arranging stress-free vacations for couples, groups and families is our passion.

Our New Zealand guided tours include all of New Zealand’s top destinations. In the South Island, these include Queenstown, Milford Sound, and Lake Tekapo. And in the North Island, these include Auckland, Wellington, the Bay of Islands, and Rotorua.

We promise to bring you the best New Zealand guided tour on offer, whether it’s your first time to New Zealand or your tenth!

As Wanaka/Queenstown locals, we know the secrets to creating an amazing guided tour. Select from over 30 New Zealand guided tours or simply tell us what you would like to do. We will help bring your dream New Zealand holiday to life.

What Our Customers Are Saying About Us

“It is with great pleasure that I and on behalf of Yennie and Luk Family (Larry, Connie & Ka Yui) write this testimonial to you, Patrick and your whole team. We have been back only a short while and have not stopped talking about how wonderful the tour was, how well everything was organised. You replied to us really efficiently every time and there were no hiccups during the journey. We would like to thank you for arranging a wonderful trip for us that exceeded all our expectations! […] We just had an amazing time from the minute we landed in Christchurch until we left. Patrick is an excellent tour guide, with his thoughtfulness, sharing of knowledge, the sightseeing became more meaningful. He was also patience, kind and helpful, which allow us to see him not just a guide but as a great friend towards the end of our holiday. […] THANK YOU from the bottom of our hearts to you and Patrick for making our NZ Trip memorable! You will be the first person we contact when we plan our next vacation to New Zealand.” – Toh & Luk Family (SawTin, Yennie, Larry, Connie & Ka Yui).

“I just wanted to say how much Jo and I enjoyed our time in New Zealand. We really loved all the things we did and saw during our tour. I would also like to say how much we appreciated our tour guide Chris’ extensive knowledge of all things New Zealand. We learned a great deal about the history and geography of the country, and its wine and chocolate! Thank you for helping to make it a truly memorable holiday.” – Fran Franks.

Why Book with New Zealand Guided Tours?

  • EFFICIENT: You will receive your detailed quote within 12 hours and all email communication will be quick and thorough.
  • PERSONAL: No two holidays are the same. We ensure your holiday is exactly what you are looking for and always treat each client like family.
  • TRANSPARENT: We always include and detail all costs to ensure there are absolutely no surprises.
  • NEW ZEALAND EXPERTISE: We have experienced all that New Zealand has to offer–we know it like the back of our hand and it’s an honour to pass our knowledge on to you.  We’re passionate about giving you a taste of the ‘real’ New Zealand!
  • DILIGENT: Every itinerary is triple-checked to ensure complete accuracy.  We pride ourselves on our attention to detail, so you can rest assured that your vacation will go smoothly.
  • CALM: We take care of planning and booking every part of your New Zealand holiday. Just tell us your ideas and we will organise everything for you.
  • HIGH QUALITY: We have inspected the accommodation properties, trialled the activities, personally vetted our tour guides and tested every product that we are selling–all to make sure we are only delivering the best to our clients.
  • YOU ARE OUR PRIORITY: We value you, and we want to ensure your time in New Zealand is unforgettable. We will look after every group who books with us with thought and care through the entire process.

Who are New Zealand Travel Organiser Group

New Zealand Guided Tours is part of the New Zealand Travel Organiser group. After working in the Tourism industry for years, and with a Bachelor of Tourism and a Bachelor of Commerce up her sleeve, Francine saw a gap in the market.  “There were so many travellers coming to New Zealand with no idea about where to travel to next, how far the travelling distance was to their next destination, where best to stay and the general structure of their holiday around New Zealand. It was disheartening, as New Zealand is so amazing, and should be on show!”

The business was set up with thought and care. As the team has grown, the amount of happy customers has also rapidly grown. In fact, the business has grown so much that we now have New Zealand Guided Tours standing alone in all its glory. Bringing us to the current day, 8 years on, with a busy beehive of an office full of friendly, helpful people helping clients, like you, book their perfect New Zealand Guided Holiday.

Our company philosophy is to deliver the most incredible New Zealand holidays available on the market. We achieve this through our expert local knowledge, our attention to detail, our extremely high level of customer service and our passion for ensuring the New Zealand holiday you book through us is without a doubt your best holiday yet.

We look forward to working with you!

Meet the Team

Francine Smith – Managing Director

I am the owner of New Zealand Guided Tours. Originally from the North Island, I now call the South Island home, having lived in Wanaka for the last 15 years. I am very passionate about presenting and sharing New Zealand with the rest of the world. New Zealand is one of the most stunning places on earth and our goal is to ensure you get to experience an amazing New Zealand guided tour, that is personalised and your most memorable holiday yet! I plan and book New Zealand tours for clients and feel it is important to maintain this contact to ensure we are consistently exceeding customer expectations. I am also heavily involved in the design and usability of our website and virtually all aspects of the company.

Contact : [email protected]
Phone: +64 3 443 2111

Francine Smith – Managing Director

Patrick Griffin – Guide, Chauffeur

I am the lead tour guide at New Zealand Guided Tours. I am passionate about showcasing what New Zealand has to offer and have intricate knowledge about New Zealand’s secret spots and of course all the must visit locations and attractions. Constantly travelling throughout New Zealand with our highly valued clients, means I bring the company up to the minute knowledge about what is happening around the country and anything new that is on offer. If you are interested in a guided tour of New Zealand and want a personalised experience taking advantage of priceless local knowledge, I would love to show you our piece of paradise.

Contact : [email protected]
Phone: +64 3 443 2111

Patrick Griffin – Guide, Chauffeur

Sam Horlock – Logistics & Administration Manager

I am the Logistics and Administration Manager here at New Zealand Guided Tours. I was born in England and absolutely love New Zealand, I am lucky enough to now call New Zealand my home. I have travelled throughout a large number of countries in the World and New Zealand is by far the greatest. I deal with anything Administrative in our friendly office and have the pleasure of dealing with our trusted suppliers to help make your New Zealand trip a once in a lifetime experience.

Contact : [email protected]
Phone: +64 3 443 2111

Sam Horlock – Logistics & Administration Manager

Jamie Dennison – New Zealand Tour & Sales Manager

I am the New Zealand Tour and Sales Manager at New Zealand Guided Tours. I am originally from Queenstown and I have grown up surrounded by the mountains and lakes! After spending 5 years travelling the world, I am now lucky enough to be able to call Wanaka home. I have travelled New Zealand extensively and I love to showcase what our amazing country has to offer. From the beautiful beaches in the North Island to the white capped mountains in the South Island, there is a piece of New Zealand for everyone to love and enjoy! Get in touch, tell me about yourself and I cannot wait to plan your New Zealand Guided Tour!  

Contact : [email protected]
Phone: +64 3 443 2111

Jamie Dennison – New Zealand Tour & Sales Manager

Nichole White – New Zealand Tour Consultant

I am a New Zealand Tour Consultant here at New Zealand Guided Tours. Originally from the bustling streets of London, I have always been a true nature enthusiast and so moved to spectacular Wanaka 3 years ago and have loved every minute of this incredible country. I love an adventure and have been lucky enough to travel New Zealand extensively, with a keen interest for heading off the beaten track to seek out hidden gems.. I now get to share these hidden gems with you! I can’t wait to create a once-in-a-lifetime experience for you, let’s get planning!

Contact : [email protected]
Phone: +64 3 443 2111

Nichole White – New Zealand Tour Consultant

Emily Hay – New Zealand Tour Consultant

I am a New Zealand Tour Consultant here at New Zealand Guided Tours. Originally from Northland and having the opportunity to travel overseas as a small kiwi – travel became life! After University I moved to Canada to explore the stunning West Coast, Vancouver Island to Banff. Returning back to NZ to sharpen the skills in the Production Events before moving to Europe to become a Tour Guide in Croatia, Austria and France. After 5 years of European beauty, I came back to Aotearoa to explore all the corners as a Tour Driver and Hiking Guide. To travel and experience stunning parts of the world, I want to show the world our land and create your unforgettable memories!

Contact : [email protected]
Phone: +64 3 443 2111

Emily Hay – New Zealand Tour Consultant

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Or email: [email protected]
Hours: Mon–Sat, 9am-5pm (NZDT)

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